Privacy & Security

92ok's Privacy Policy
Your Information Is Our Responsibility

This page clearly explains how 92ok collects your personal information, how it is used, and how it is kept secure. We believe your privacy is a fundamental right.

Last Updated: January 2026
SSL Encrypted
Applicable: Bangladesh

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1. Introduction & Scope

92ok (https://92ok.pro) is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy ("Policy") applies to the 92ok website, mobile app, and all related services.

This Privacy Policy explains what information we collect when you register, play, or contact 92ok — how that information is used, with whom it may be shared, and the measures we take to keep it secure.

By using the 92ok platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of this Policy, please reach out to our support team.

This Privacy Policy has been prepared in accordance with international data protection standards and applicable local laws. As a licensed gaming platform, data protection is also a condition of 92ok's license.

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2. What Information We Collect

92ok collects only the information necessary to operate the platform, maintain security, and meet legal obligations. We never collect excessive or unnecessary data.

Data Type What Is Included Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Mobile number, email address Account communications and security alerts
Financial Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical IP address, device information, browser Security & Fraud Prevention
Gaming Activity Betting history, win/loss records, session data Responsible Gaming & Auditing

We automatically collect certain technical information (such as IP address, device model, and operating system). This data is used solely for security and fraud detection.

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3. How Collected Information Is Used

Information collected by 92ok is used only for specific, legitimate purposes. Below is a complete list of how we use your data:

  • Account Management: For registration, login, password recovery, and profile updates.
  • KYC Verification: Verifying age and identity to ensure account security.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Service: Providing fast and effective support to resolve your issues.
  • Security: Detecting and preventing fraud, money laundering, and unauthorized access.
  • Responsible Gaming: Analyzing gaming behavior to identify risky patterns in a timely manner.
  • Legal Obligations: Records maintained and reports submitted in accordance with regulatory requirements.
  • Personalization: Delivering promotions and game recommendations tailored to your preferences.

We do not sell your information to third parties or use it for advertising purposes without your consent.

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4. Data Sharing Policy

92ok never shares your personal information with unauthorized parties. In certain limited circumstances, however, restricted information may be shared with trusted parties:

  • Payment Processors: Solely to process transactions with mobile banking operators such as Mobile Banking, Nagad, and Rocket.
  • Game Providers: Third-party game studios — game session data only, no personal information.
  • Law Enforcement: Applies in cases of lawful orders or legal obligations.
  • Licensing Authority: To meet regulatory requirements for fulfilling gaming license conditions.
  • Cybersecurity Partners: With fraud detection services — with your personal identity kept anonymous.

All third-party partners operate under strict non-disclosure agreements (NDAs) and may not use the information they receive for any other purpose.

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5. Data Security Measures

92ok uses industry-leading security technology to protect your information. Our security infrastructure is multi-layered and continuously updated:

  • 256-Bit SSL/TLS Encryption: All data from your browser to our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & DDoS Protection: Protection against cyber attacks at the server level.
  • Regular Security Audits: Full security audit conducted by an independent third party every quarter.
  • Data Backup: Secure copies of all data stored in encrypted offsite backups.
  • Restricted Access: Only authorized staff can access specific data.

If suspicious activity is detected on your account, 92ok will automatically send you an SMS/email alert and, if necessary, temporarily lock your account.

Keep in mind — no method of transmission over the internet is 100% secure. Always use a strong password, never share it with anyone, and avoid logging into your account on public Wi-Fi.

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6. Cookies & Tracking Technologies

Cookies and similar technologies are used to keep the 92ok website and app running smoothly and to improve your experience. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Remembers your language, theme, and preferences.
  • Analytics Cookies: Collects site usage statistics to help improve our services.
  • Security Cookies: Used for fraud and bot detection.

You can delete cookies or block specific types at any time through your browser settings. Note that disabling essential cookies may cause some site features to stop working.

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7. Your Data Rights

Under 92ok's Privacy Policy, you have full control over your own information. We respect and uphold all of the rights listed below:

1

Right to Access

You have the right to know what information we hold about you and to request a copy.

2

Right to Rectification

You can request that incorrect or incomplete information be corrected or updated.

3

Right to Erasure

You can request deletion of your personal data under certain circumstances.

4

Right to Restrict Processing

You have the right to request that we stop using your data for specific purposes.

5

Right to Data Portability

You may request a copy of your data in a structured format or ask for it to be transferred.

6

Right to Object

You can object at any time to marketing communications or profiling.

To exercise any of your rights, please contact our support team. We will respond to your request within 30 business days.

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8. Protection of Minors

92ok is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Date of birth is verified during registration, and KYC verification may be requested in cases where age is in doubt.

If an underage account is identified, it will be suspended immediately and all transactions will be voided. Parents or guardians may report such cases to our support team.

  • Age verification is mandatory at registration.
  • KYC documents may be requested for suspicious accounts.
  • Immediate action is taken if a minor's information is identified.
  • Family Members Responsible Gaming You can find more information on this page.
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9. Policy Changes & Contact

92ok reserves the right to update this Privacy Policy, in part or in full, at any time. A notice will be published on the website before any changes take effect, and registered members will be notified via email or SMS. Members are encouraged to review this page regularly.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our dedicated support team.

  • Instant support available 24/7 via live chat.
  • Email Support: [email protected]
  • For General Inquiries FAQ Page View.
  • Requests related to data rights will be responded to within 30 business days.

Your privacy is our highest priority. Feel free to reach out with any concerns — we are always here for you.

Why 92okDoes 92ok have a separate Privacy Policy?

We don't just write policies — we honor every commitment in practice. Here are our six core pledges to protect your information.

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End-to-End Encryption

Every transaction and piece of personal information is encrypted with 256-bit SSL. No one can intercept your data in transit.

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Data Is Never Sold

92ok never sells your personal data to third parties. Your data belongs to you — it is used solely to provide our services.

Transparent Data Use

We are transparent about what information is collected and why. There is no hidden collection or undisclosed processing.

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Regular Security Audits

A full security audit is conducted by an independent third party every quarter to identify and address any vulnerabilities promptly.

Fast Data Request Response

Requests to view, correct, or delete your information are handled within 30 business days — no hassle.

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International Standards

Our Privacy Policy is built in line with international data protection standards and the guidelines of our licensing authority.

Play Safe

Your Data Is Safe — Join 92ok Today

You've read 92ok's Privacy Policy. We promise your information will always be kept safe. Register now and enjoy a secure gaming experience.

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